Refund Policy

    Last updated: August 30, 2026

    Thank you for purchasing from SEMNALLE INTERNATIONALE S.R.L.

    We stand behind our products with a straightforward, 100% Money-Back Guarantee. Please read the details below.

    1. 100% Money-Back Guarantee (30 Days)

    We firmly stand behind the quality of our product. Because our services involve AI-generated financial and investment insights, we understand that the output may not always perfectly align with your individual vision or expectations. To ensure your complete satisfaction, we offer a straightforward, 100% Money-Back Guarantee.

    If you are not satisfied with your purchase, simply contact us directly through our website or via email for a hassle-free refund. We are here to help and will always handle your request with full understanding and cooperation.

    You may request a full refund within 30 days of your purchase date. Requests made after 30 days may be reviewed on a case-by-case basis.

    2. How to Request a Refund

    Requesting a refund is simple:

    • Contact us through our website or by email at [email protected].
    • Include your order ID and the email address or phone number used at checkout.

    Approved refunds are issued to the original payment method, typically within 5-10 business days.

    3. Please Contact Us Before Initiating a Chargeback

    We kindly ask that you utilize our easy refund process rather than initiating a bank chargeback. Unjustified chargebacks cause severe financial and operational damage to our business (potentially up to $30,000). Bypassing our immediate refund policy to issue a chargeback inflicts unnecessary harm on our company and carries legal risks, including potential liability for damages or defamation. We are always happy to issue a refund directly - just ask.

    4. Duplicate Payments

    If a customer was charged twice due to a payment processing error, we will refund the duplicate charge.

    5. Technical Issues

    If you experience technical problems accessing the product, our support team will gladly assist you. If we cannot resolve the issue, or if you remain unsatisfied, you are always covered by our 30-day Money-Back Guarantee.

    6. Contact Information

    For refund requests or any questions about this policy, contact us at:

    [email protected]

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