Privacy Policy

1. Data Controller

The data controller is:

• SEMNALLE INTERNATIONALE S.R.L.
• CUI: 52961053
• EUID: ROONRC.J2025090239006
• Trade Registry Number: J2025090239006

2. Personal Data We Collect

We collect the following types of data:

• Full name
• Email address
• Phone number (if provided)
• Payment-related information (processed securely by payment providers — we do NOT store card numbers)
• Purchase history and access records for digital products

3. How We Use Your Data

We process your data to:

• Deliver the digital products you purchased
• Provide account access and customer support
• Detect technical issues and prevent fraud
• Comply with legal and financial obligations
• Send important service updates (not marketing)

4. Payment Information

We never store credit card numbers or CVV codes.

All payments are processed securely by third-party payment processors compliant with PCI-DSS standards.

5. Legal Basis for Processing (GDPR)

We process your data based on:

• Contract necessity (providing the product you bought)
• Legal obligations (tax, accounting, fraud prevention)
• Legitimate interest (improving service security and performance)
• Consent (only for optional marketing communications)

6. Data Storage and Security

We use encrypted and secure systems to store your data.

Only authorized personnel can access personal information.

We do not sell or share your data with third parties for advertising.

7. Data Retention

We retain personal data for as long as necessary to comply with legal obligations and provide the purchased products.

Purchase and tax records may be stored up to 5–10 years depending on legal requirements.

8. Sharing of Data

We may share data only with:

• Payment processors
• Cloud hosting providers
• IT/security service providers
• Legal authorities if required by law

We do NOT sell your data.

9. Your Rights Under GDPR

You have the right to:

• Access your data
• Request correction of inaccurate data
• Request deletion ("right to be forgotten")
• Request restriction of processing
• Object to processing
• Request data portability
• Withdraw consent (for marketing emails)

To exercise your rights, contact us at the email below.

10. Cookies

Our website may use cookies to improve user experience and functionality.

You may disable cookies through your browser settings.

11. Children's Privacy

Our services are not intended for individuals under 18.

12. Updates to This Policy

We may update this Privacy Policy periodically.

Continued use of the service implies acceptance of the updated terms.

13. Contact Information

For any privacy-related questions or requests, contact us at:

[email protected]